Quick take: EVA’s impressive business-class experience offers numerous first-class touches, and it is a great way to redeem credit card points to get to and from Asia.
Pros:
- First-class tickets come with quality Champagne and elaborate, artfully presented gourmet meals.
- You still get pajamas in business class.
- There’s attentive service with outstanding attention to detail.
Cons:
- The carrier’s flagship lounge in Taipei can get cramped at peak times.
- The seats could offer more privacy.
- Wi-Fi is expensive and slow.
Taiwan has an impressively robust aviation market, especially when you consider the island is roughly the size of Maryland.
China Airlines, EVA Air and newcomer Starlux are all competing for travelers flying to and through Taiwan Taoyuan International Airport (TPE).
While TPG’s Clint Henderson was wowed by the Starlux A350 business class experience in 2024, EVA Air operates more long-haul flights to North America, and you can also find it on routes to Europe. That’s why I booked a business-class award to experience the airline’s flagship Boeing 777 to see how the experience was for myself.
How much does business class on EVA Air cost to book?
EVA operates a daily Boeing 777-300ER service from TPE to Heathrow Airport (LHR). At the time of publication, flight BR 67 departs TPE around 8 a.m.; it then makes a short technical stop at Suvarnabhumi Airport (BKK) in Bangkok for around 90 minutes, where all passengers are required to deplane the aircraft. From there, the flight continues onto LHR, arriving around 7:20 p.m. — 18 1/2 hours after leaving TPE.
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Here is the range of cash and award rates over the next 12 months for round-trip travel on this route:
| Class | Economy | Premium economy | Royal Laurel business class |
|---|---|---|---|
| Airfare | $1,110 to $2,010 | $2,380 to $2,980 | $5,590 to $7,690 |
| Air Canada Aeroplan points | 100,000 plus $267 | Not available | 160,000 plus $441 |
| United Airlines MileagePlus miles | 120,000 plus $230.30 | Not available | 280,000 plus $393.40 |
Both cash fares and mileage redemptions in business class include free seat selection, two checked bags of up to 70 pounds each, two full-size cabin bags and one personal item (like a handbag or laptop bag).
We booked this flight with Aeroplan points, a terrific program for earning and redeeming points on dozens of airlines both inside and outside the Star Alliance. Aeroplan is a 1:1 transfer partner of:
The following cards all currently offer strong welcome bonuses with points and miles that you can transfer to your Aeroplan account:
- The Platinum Card® from American Express: Earn 80,000 Membership Rewards points after spending $8,000 on purchases in your first six months of card membership. However, some readers have been targeted for up to a 175,000-point bonus using the CardMatch tool (offer subject to change at any time). Terms apply.
- The Business Platinum Card® from American Express: Earn 150,000 Membership Rewards points after you spend $20,000 on eligible purchases within the first three months of card membership. Plus, earn a $500 statement credit after spending $2,500 on qualifying flights booked directly with airlines or through American Express Travel in the first three months of card membership. You can earn one or both of these offers. Offer ends June 30.
- American Express® Gold Card: Earn 60,000 Membership Rewards points after spending $6,000 on purchases in the first six months of card membership.
- Capital One Venture Rewards Credit Card: Earn 75,000 bonus miles when you spend $4,000 on purchases within the first three months from account opening.
- Capital One Venture X Rewards Credit Card: Earn 75,000 bonus miles when you spend $4,000 on purchases in the first three months from account opening.
- Ink Business Preferred® Credit Card (see rates and fees): Earn 90,000 bonus points after you spend $8,000 on purchases in the first three months from account opening.
- Chase Sapphire Preferred® Card (see rates and fees): Earn 60,000 points after spending $5,000 in the first three months of account opening.
Checking in and boarding business class on EVA Air
EVA business-class passengers can expect the following priority services at the airport:
| Lounge available | The Infinity Lounge |
|---|---|
| TSA PreCheck access (out of the U.S.) | Yes |
| Boarding group | Group 1 |
EVA operates from Terminal 2 at TPE, as do China Airlines and Starlux. This is the newer and more modern of the two active terminals.
With numerous EVA check-in counters available, I followed the signs to counter 14 for Royal Laurel passengers, the name of EVA’s long-haul business-class product.
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An efficient and smiling check-in agent quickly helped me at the priority counter by checking my bag, issuing me a boarding pass within 60 seconds and directing me to the airside lounge.
I was a little surprised not to see a fast-track security lane in Terminal 2, but security was quick and painless, even though the terminal was bustling.
Plenty of shiny, high-end boutiques were awaiting after security.
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I followed the signs upstairs to the airport lounge area. While China Airlines operates a single lounge in the terminal, EVA Air has four options.
EVA business-class passengers can access the Infinity lounge.
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The lounge is a long, thin space with views over the check-in area.
While there was plenty of seating, it became crowded with staff scrambling to find any spare seats for arriving passengers.
The small buffet area of hot and cold food had mostly Asian options, but the presentation didn’t make them look particularly appetizing for breakfast.
A decent selection of self-serve beverages — including local and international beer, spirits, sodas and a coffee machine — was available.
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The self-serve Haagen-Dazs ice cream freezer was a fun feature, but otherwise, the Infinity lounge was not worth arriving particularly early for.
A brand-new Terminal 3 is currently under construction nearby. EVA is expected to move North American flights to the new terminal sometime in 2026. Hopefully, this new terminal will allow the airline to open a much larger lounge for a more premium ground experience.
An hour before departure, I headed to the gate area. There were ample seats available, which made for a peaceful and pleasant boarding experience.
Boarding was slightly delayed due to the late arrival of the incoming aircraft, but it began 25 minutes before departure. Agents invited business-class passengers to board first through the priority lane.
During the brief stop in Bangkok, all passengers had to clear transit security, and business-class passengers were invited to access the EVA Air lounge in the nearby F gates.
While there was only time for a quick stop between flights, this lounge represented an improved experience over its Taipei counterpart, with plenty of space, seating and a calmer environment.
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How comfortable was business class on EVA’s 777?
EVA operates three different Boeing 777-300ER configurations, each with slightly different seat counts. Here are the details of the business-class cabin on my flight to London:
| Number of seats | 39 |
|---|---|
| Cabin layout | 1-2-1 |
| Fully flat bed | 76 inches |
| Seat width | 20 inches |
| Screen size | 15.4 inches |
The business-class seats were spread across two cabins: a larger six-row cabin at the front of the aircraft and a slightly smaller four-row cabin behind that.
The cabin on my eight-year-old aircraft felt fresh, clean and sophisticated.
The somewhat drab beige and cream color scheme was offset nicely with pops of the airline’s signature green.
The seats lack privacy without a sliding door, and I could see the backs of other passengers’ heads. Otherwise, they got the basics right.
I chose a window seat in row 5, which proved to be very comfortable for the long journey to London via Bangkok.
| Best seats for solo travelers | A or K seats in rows 2-5, 9 and 10 |
|---|---|
| Best seats for couples | D and G seats in rows 2-5, 9 and 10 |
| Seats to avoid | Rows 1, 6, 7 and 8 are close to galleys and/or bathrooms |
I was pleased with the amount of storage available at my seat, with two open lockers below the window next to my feet.
Another open locker next to the window was handy for storing a water bottle, and it was here I found the handheld inflight entertainment remote control, a universal charging plug, two USB-A ports and the headphone jack.
Below this were the controls to recline the seat and move its various sections.
A large bifold tray table swung out from the shelf under the window and was large and sturdy enough for my 15-inch MacBook.
There were three bathrooms of varying sizes for the 39-seat business class passengers: two at the front of the cabin and one between the two cabins.
They were spacious, and the staff kept them clean throughout the flight. I appreciated the Ideology toiletries, especially the botanical facial mist, which stopped my skin from drying out throughout the long day.
Each seat reclined fully flat, and I napped very comfortably for a few hours during the flight.
Amenities in EVA’s 777 business class
It felt like my birthday with the amount of goodies awaiting me on my seat when I boarded.
To start, there was a thick comforter and pillow, and the crew offered a separate mattress topper proactively after takeoff.
There were also slippers and comfortable Thunder-branded, over-ear headphones, though they did not have noise-canceling capabilities.
The amenity kit in a smart Giorgio Armani pouch included a thickly padded Armani eyemask, a coin purse and Jurlique handcream, face mist and lip balm. A comb, dental kit and earplugs completed this above-average offering.
I was impressed that the airline provided sleepwear by Taiwanese-Canadian fashion designer Jason Wu. This perk has largely disappeared from many airlines’ business-class cabins, especially for flights entirely during daylight hours, so this was a rare treat.
The inflight entertainment screen flipped out from the seatback in front, and I could control it either by touchscreen or the handheld remote.
Thirty-four new release movies were available on my flight, including “The Room Next Door,” “Wicked,” and “Captain America: Brave New World.”
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Wi-Fi was also available, with 30 minutes of complimentary service for all passengers. Paid packages started at $4.95 for 30MB of data and went up to $39.95 for the “Ultimate Plan” of unlimited media streaming.
Hoping to complete a full day’s work, I selected the Ultimate Plan. However, I consistently registered sluggish speeds of just 2 Mbps download and 1.1 Mbps upload, which wasn’t really worth the price paid and made for an inefficient workday.
How was the food in EVA’s 777 business class?
During boarding, flight attendants gave extensive food and wine menus, hot towels, and a choice between sparkling wine, orange juice or water to guests.
They served Perelada Cava on the ground, perhaps a tactic to avoid paying tax on higher-priced Champagne until in the air, which is a strategy some other airlines follow.
Once we were airborne, however, my jaw dropped when they brought out a bottle of the “good stuff” along with a ramekin of nuts and dried fruit.
On flights to Europe, EVA serves Laurent-Perrier Grand Siecle Champagne in business class. Not only does this retail for around $260 per bottle, but it is what British Airways has offered in first class for as long as I can remember.
This was by far the priciest Champagne I had seen offered in business class.
On flights to the U.S., EVA currently serves 2013 Piper-Heidsieck Rare Champagne Millesime, which retails for around $200 per bottle and is another outstanding choice for business class.
On both legs, two white wines (a 2022 French Chablis and a 2018 German riesling) and two red wines (a 2019 French Margaux and a 2016 Spanish Rioja) were available, as well as spirits, including Johnnie Walker Blue Label Scotch whisky, Hennessy X.O. Cognac and Bombay Sapphire gin.
On the three-hour hop to Bangkok, passengers received a multicourse lunch. Given the 8 a.m. departure time, I was surprised it wasn’t breakfast instead.
To start, they served all passengers a hors d’oeuvre of marinated shrimp, squid and bamboo salad with a lime vinaigrette on a tray. This was a light, fresh and healthy start to the meal.
A choice of three entrees came next:
- Deep-fried pork in sweet and sour sauce with steamed rice and bok choy
- Pan-fried duck breast with red wine sauce and mashed potato
- Roasted salmon with mushroom ravioli in creamy truffle sauce and polenta cake
Feeling mashed potato or truffle sauce would be too heavy for the early hour, I selected the pork, which was fine but not memorable.
This was followed by a delicious passion-fruit meringue tart and cut fresh fruit, which I enjoyed with a cup of green tea from the extensive tea menu.
On the second, much longer leg to London, the food was elevated significantly.
Thirty minutes after takeoff, an elaborate, six-course lunch commenced. It started with an amuse bouche of duck foie gras with caramelized onion and seared prawn with pomelo salad.
Next, the appetizer of smoked duck with orange dressing and scallop, complete with edible flowers and twirled cucumber slices, was a work of art and something I would expect to see served by a Michelin-starred restaurant.
Course three was a piping-hot and tasty cauliflower cream soup with creme fraiche.
A garden salad with a choice of balsamic or Caesar dressing followed.
The entree was a choice between three options:
- Thai green curry chicken with rice
- Braised beef short ribs with fried rice
- Seared Chilean seabass with Hollandaise sauce and puy lentils
The beef proved to be a delicious choice and had a nice balance with the rice and vegetables.
While I was not remotely hungry by this stage, a well-provisioned dessert cart was wheeled to my seat with various sweet, fruit and cheese options with all the trimmings as well as ice cream.
I loved the old-school theater of a dessert cart and the ability to see the options before choosing.
For my sixth course, I chose fresh fruit, peach and watermelon ice cream and mint tea to help me digest this mammoth meal.
I haven’t seen food of this volume or quality in business class since my ITA Airways flight to Delhi. Indeed, it seems like more airlines are simply serving the entire meal on a single tray these days rather than coursing it out, so this particular service felt even more elevated than usual.
Midway through the flight, and many hours later, I chose the chicken ramen from the snack menu. Expecting perhaps an instant paper cup version, I was impressed with the beautiful intricacy of what they presented to me.
The soup spoon and the rest for the chopsticks showed the attention to detail and level of care that EVA puts into its business-class service experience. It tasted fantastic, too.
The prearrival meal came two hours before landing. Passengers had the choice between:
- A Chinese-style meal with braised Chilean seabass with black bean sauce, egg fried rice, grilled vegetables and braised beef shank
- A Western-style meal with seared prawn, quinoa and raspberry salad, yogurt, muesli, blue cheese quiche or seafood pasta, and assorted bread and butter
I chose the Chinese option with carrot and fruit juice and herbal tea. This all came on one tray but was still a beautifully presented and tasty meal.
The service on my EVA flight to London felt more like first class than business class in a number of ways.
Flight attendants addressed me by name on numerous occasions. They poured drinks at my seat and presented the bottle to me before pouring. They served most courses restaurant-style from the galley, rather than from a cart, and the crew continually checked on me throughout the flight, always memorizing what I had ordered next.
Midway through the flight, rather than waiting for passengers to order anything off the snack menu, the crew passed through the cabin with a menu. They showed anyone who was awake the options and asked if they could prepare anything for them, as it would be several hours before the prearrival meal.
I also appreciated that when I returned from the bathroom midflight, a crew member immediately asked if she could prepare a drink for me before I even returned to my seat.
Would you recommend EVA Airways 777 business class?
EVA’s business-class service from Taipei to London overall impressed me as one of the best experiences I’ve had on an Asian airline.
The word that kept running through my mind on the nearly 19-hour marathon journey was “premium.” From the exceptional Champagne to the sleepwear on a daytime flight to the beautifully plated meals, so many elements felt more like first class than the average business-class experience these days.
With a new terminal in Taipei and new aircraft on the way, EVA has the opportunity to fix minor issues like the lackluster hub lounge and slow onboard Wi-Fi. That aside, though, business-class awards remain a fantastic use of Aeroplan points for getting to Asia and beyond.
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